Introduction To Systems Thinking With 3QueST™ Course

One-Day Virtual Programme
Facilitated By Dr. Jacob Lee


For a synopsis of the program, click HERE.

For Dr. Jacob Lee’s background, click HERE.

Time Agenda Click this Link to Access
08.50 am – 09.00 am Welcome!
09.00 am – 10.00 am Zoom Meeting Session 1

For the Zoom meeting, you will need to download and install the Zoom software.  The information is in the column on the right.

For the best learning experience, please use a PC, Mac, or tablet.

Topics Covered:

  • Introductions
  • Orientation To Zoom
  • Overview Of The Programme
  • Admin Instructions
 Info For  Zoom Meeting Will Be Sent To Participants.

Click HERE to download Zoom software.

Click HERE for a video to learn how to join a Zoom meeting.

Or download the Zoom User Guide.

10.00 am – 12.00 pm Self-Directed Learning – Video 1 Introduction To Systems Thinking

*A Note About Videos:

Download Handouts

Slide handouts in pdf format can be downloaded from within the videos.  Just click on the Resources label (as indicated by the white arrow in the image below) within the video at the top left corner.  Instructions on how to do this are also given at the start of  Video 1.

Submission of  Exercises

Each Video Contains An Exercise To Be Submitted.  Links to the exercise can also be found in the Resources tab as indicated by the white arrow in the image above.  Instructions are given in the respective videos.

Video 1 has one additional exercise but which need not be submitted.

    • Submit the exercise before the next activity (i.e. before the next video or zoom session).
    • You get an email acknowledgment upon submission. If not check your spam box.
    • You need to submit all assignments or you may not get your course certificate.

Playback Controls

At the bottom of the video screen are the video playback controls.  Feel free to play and replay any part of the video as needed.

I would recommend that you hit the maximize button for a better viewing experience.

Video playback issues

If you find playback disrupted (e.g. video or audio stops), pause playback and wait for a few minutes to let the video load.  Or reload/refresh the page.  Normally happens with tablets.

Sometimes there are problems viewing videos via the Safari browser.  Switching to a Chrome browser may resolve the issues.

Video 1: Introduction To Systems Thinking
Self-Directed Learning – Video 2 Anticipating Unintended Consequences

(Participants may take breaks, as needed)

Video 2: Anticipating Unintended Consequences
12.00 pm – 01.00 pm Lunch On Your Own
01.00 pm – 02.30 pm Zoom Meeting Session 2

Topics Covered:

  • Video Debrief/Q&A
  • Group Work On Anticipating Unintended Consequences
  • Discussion and Sharing
Refer to link for Zoom Meeting Session 1
2.30 pm – 4.00 pm Self-Directed Learning – Video 3 Overcoming Systems Constraints Video 3: Overcoming Systems Constraints
Self-Directed Learning – Video 4 Identifying Leverage In Systems

(Participants may take breaks, as needed)

Video 4 Identifying Leverage In Systems
4.00 pm – 5.00 pm Zoom Meeting Session 3

Topics Covered:

  • Video Debrief/Q&A
  • Discussion and Sharing
Refer to link for Zoom Meeting Session 1  



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